Finding the right IT provider to align with your business can be a daunting task and because of this, many organizations shy away from transitioning to a new provider. However, with technology such as cloud services and mobile computing and less infrastructure requirements, transitioning may not be as difficult as you think. Below are just 3 reasons you may want to consider switching.
Too Much Tech Talk Some providers only focus on the technology and not the needs of the business. Understanding the needs and processes of the business helps determine what solutions and services will best align with the goals of the business now - and for future growth.
Your Business has Outgrown its Current Provider
Are response times slower? Is your provider delaying projects or lacking in resources? Are they familiar with the latest technology such as mobile computing and cloud services? If not, your business may have outgrown your current provider.
Current Provider not Proactive
Are you communicating with your provider only when something goes wrong? A good IT support supplier will:
Help you with your strategic planning
Reach out to offer new technology and services that may benefit your company in terms of productivity and cost effectiveness.
Perform preventive maintenance to prevent future issues.
Highlighted here are just a few reasons to switch. Take our quiz to see if your current provider measures up or see if it’s time for a change.