Many companies have extremely loyal relationships with their IT solutions providers, which is great. However, they often don’t think about what life would be like without this provider. In the 22 years that we’ve been in business, too often we’ve seen a company come to a standstill because they lost their software support provider. This could be due to someone who relocates, has opted to do something else, retires or can no longer handle the workload. It can also happen when a company engages with a company who does not have the depth of support, or who may get bought out by another organization. What’s even worse than losing your support, is not having another support channel to go to.
Ransomware malware has become very prevalent in today’s cybersecurity landscape, but that doesn’t mean small businesses are protecting themselves from a potential ransomware attack or even know it’s a possibility. Often, users recognize a ransomware threat after it’s too late. According to the Verizon 2015 Data Breach Investigations Report, 23 percent of businesses that receive phishing emails open them, and 11 percent click on the attachment.