Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps your business connect financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions.
Read below to see how Dynamics 365 Business Central helps improve customer service, sell smarter, and keep projects on time and on budget.
Sell smarter and improve customer service
Deliver value at every touch point
Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
Boost sales productivity
Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments —all from within Outlook.
Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.
Keep projects on time and under budget
Stay on budget
Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.
Plan with precision
Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.
Analyze project performance
Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.
If you would like to learn how Microsoft Dynamics 365 Business Central can help improve processes and productivity in your business, contact Competitive Edge Services today.